You can create a custom field to collect information in addition to the basic form fields provided on the platform. These form fields show up in the custom form tab in the customer profile details page.
How to navigate: Settings > Custom Fields
On the page click on the + icon on the top right of the table to add a new field.
Name: This is the label that will be visible on the form.
Type: Select the data type for the field. You can choose text, date /time, photo and checkbox as the values for the fields.
Tag: Where do you want this field to be displayed. For now, only Customer and Pet is the working option. Adding fields to staff is in development.
Required?: Yes / No if this field is required to be filled to save the custom fields. For now, the required field is not enforced.
Viewable?: Is the field viewable on the customer portal? If you leave this box unchecked the field is only viewable for the staff members.
Editable?: Is the field editable on the customer portal? If you leave this box unchecked the field cannot be edited by the customers.